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Frequently Asked Questions

Find answers to common questions about Slumber and our products.

General

What is Slumber?

Slumber is a Virginia-based home comfort brand. We design towels, bedding, pillows, mattresses, and home details — with a focus on everyday comfort and honest product descriptions.

Where is Slumber located?

Slumber
103 Old Hall Drive, TOANO, VA 23168
United States

How can I contact you?

Email us at loraleehudes1382@hotmail.com. A real person reads and replies to every message.

What product categories do you offer?

Towels & Bath Linens (Dosaze Cloudsoft Series)
Bedding (Rayon, BareNights, Deep Pocket, Cotton Percale)
Pet-Friendly Series (FurAway Pillowcases, Fitted Sheet, Bundle)
Pillows (Dosaze Contoured, Cooling Series)
Mattress (DreamAlign Hybrid)
Home Details (Silicone Chair-Leg Protectors)

Ordering

How do I place an order?

Add items to your cart, proceed to checkout, and complete payment. You'll receive an order confirmation by email.

Can I change or cancel my order?

Contact us as soon as possible at loraleehudes1382@hotmail.com. If your order hasn't shipped yet, we'll do our best to update or cancel it.

What payment methods do you accept?

We accept major credit and debit cards, along with other payment methods available at checkout.

Do you charge sales tax?

Sales tax is applied where required by law and will be shown at checkout.

Shipping

Do you ship within the United States?

Yes. We currently ship within the United States.

How long does shipping take?

Delivery times vary by location. You'll receive tracking information once your order ships.

How much does shipping cost?

Shipping costs are calculated at checkout based on your order and delivery address.

Can I track my order?

Yes. A tracking number will be emailed to you once your order is on its way.

Returns and refunds

What is your return policy?

Eligible physical items may be returned within 30 days of delivery. Items must be unused, unworn, and in original packaging with all tags attached.

Are digital products returnable?

Digital products (such as eBooks and audio books) are final and non-refundable once downloaded or accessed.

Are opened or used items returnable?

For hygiene reasons, opened or used items — including perfume — are not returnable.

How do I start a return?

Email loraleehudes1382@hotmail.com with your order number and reason for return. We'll provide instructions.

Who pays for return shipping?

Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

How long do refunds take?

Once your return is received and inspected, approved refunds are issued to the original payment method within 5–10 business days.

Products

What makes FurAway different from ordinary bedding?

FurAway is designed for pet families. We rethought the fabric surface structure, fiber density, and cleaning method — so homes with pets can still sleep clean and comfortable.

Is FurAway pet-only bedding?

No. FurAway is pet-family friendly, not pet-only. It works well for any home.

Does DreamAlign Hybrid cure back pain?

No. We don't claim to cure back pain or replace medical advice. DreamAlign Hybrid is designed to combine foam layers with individually wrapped coils for comfortable, stable support.

What sizes are available?

Sizes vary by product. Please check the individual product page for available options.

Are your products machine washable?

Care instructions vary by product. Please follow the care label on each item.

Digital products

How do I receive my digital product?

Digital products are delivered electronically after payment is confirmed. You'll receive a download link or access instructions by email.

What formats are available?

Formats vary by product. For our eBooks, we offer PDF, Audio, and Kindle versions.

Can I share my digital purchase with others?

No. Digital products are for personal use only. Redistribution, resale, or public sharing is not permitted.

Privacy and security

Is my personal information safe?

Yes. We take reasonable measures to protect your data. Payments are processed securely through third-party providers.

Do you sell my information?

No. We do not sell your personal information.

How do I request access to or deletion of my data?

Email loraleehudes1382@hotmail.com and we'll help you.

Product claims

Do your products make health or medical claims?

No. We do not claim that our products cure, treat, or prevent any health condition. Our descriptions focus on practical features and everyday comfort.

Why don't you use words like “best” or “100%”?

We avoid absolute and unverified claims. If we can't support a statement with evidence, we don't use it.

Do you use certifications?

Where certifications apply, we include them only after verifying validity and coverage for the exact product.

Contact

Slumber
103 Old Hall Drive, TOANO, VA 23168
United States
Email: loraleehudes1382@hotmail.com

Sleep better. Live softer.

Our story

About Slumber

Where Better Sleep Begins

Add your complete About Slumber story here.

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Products

BareNights Viscose Derived from Bamboo Sheet Set

BareNights Viscose Derived from Bamboo Sheet Set

$155.99

Regular price Sale price $155.99
Contoured Orthopedic Pillow by Dosaze™

Contoured Orthopedic Pillow by Dosaze™

$119.99

Regular price $0.00 Sale price $119.99
Cooling Comfort Kit

Cooling Comfort Kit

$160.00

Regular price $155.00 Sale price $160.00
Cooling Memory Foam for Dosaze Adjustable Pillow (Filler Only)

Cooling Memory Foam for Dosaze Adjustable Pillow (Filler Only)

$28.50

Regular price $0.00 Sale price $28.50